Incidents

job id: ServiceMark-AI-smai-control-plane-pr-89 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-smai-control-plane-pr-89.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-smai-control-plane-pr-89.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T15:56:20.747Z · sla hours: 12

job id: ServiceMark-AI-smai-control-plane-pr-88 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-smai-control-plane-pr-88.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-smai-control-plane-pr-88.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T15:53:35.636Z · sla hours: 12

job id: ServiceMark-AI-servicemark-governance-pr-234 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-governance-pr-234.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-governance-pr-234.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T15:50:35.647Z · sla hours: 12

escalation id: esc-bridge-misroute-1777260107 · severity: P1 · filed by: smai-blitz-claude-obo-ethan · filed at: 2026-04-27T03:21:47Z · target agent: agent-10 · target role: DevOps Engineer · subject: 5th consecutive A06 misroute — fleet dispatches landing in interactive Claude Code instead of headless PM2 bridge · evidence: [object Object] · context: Crisis-mode session unblocked Agent 06 from CFO suspension thrashing (PR #263 merged), but discovered the bridge routing is independently broken. A06 is alive in PM2 but every dispatch lands in interactive CC. PRs awaiting review: smai-backend#69 (HEAD ff0a614), bots#253 (Langfuse OTEL), bots#254 (FRF tests). · requested action: Audit claude-max-bridge dispatch routing — confirm headless mode is selected for fleet dispatches and not the interactive session bridge. Validate fix/claude-max-quota-failover branch addresses this; if not, scope a targeted fix. · kill switch state: armed — do not auto-execute reviews until routing is verified

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/smai-ops · pr number: 38 · reason: smai-management-token-missing-from-env · raw error: SMAI_REVIEWER_GH_TOKEN unset in scheduler env. Recurring incident — fourth occurrence today (PR #35, #37, prior, #38). · gate 06 verdict: FAIL · gate 06 score: 8.3 · gate 06 hard block: RR-2 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-smai-ops-pr-38.json · required action: Agent 10 audit: confirm SMAI_REVIEWER_GH_TOKEN present in PM2 scheduler env; reload via 'pm2 startOrRestart ecosystem.local.config.cjs --only smai-scheduler'. Comment + gate written normally; only the formal 'gh pr review --request-changes' submission was skipped — REVIEW_REQUIRED branch protection check will not advance until token returns.

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-bots · pr number: 257 · reason: smai-reviewer-token-missing-self-review-blocked · raw error: Review Can not request changes on your own pull request · gate 06 verdict: REJECTED · gate 06 score: 8.4 · auto fail reason: resilience-rubric: RR-1 — no doctrine principle cited · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-257.json · comment url: https://github.com/ServiceMark-AI/servicemark-bots/pull/257#issuecomment-4323300977 · required action: Agent 10 audit: confirm SMAI_REVIEWER_GH_TOKEN present in scheduler env (.env.scheduler), test via 'gh api user' with that token, confirm smai-management write access. Until fixed, formal GH review object cannot be posted on biggietx-authored PRs and human reviewer must close the loop. Comment + gate artifact are authoritative for verdict; only the formal --request-changes record is missing.

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-governance · pr number: 233 · reason: smai-management-token-missing · raw error: SMAI_REVIEWER_GH_TOKEN unset in scheduler env · gate 06 verdict: PASS · gate 06 score: 8.7 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-governance-pr-233.json · required action: Agent 10 audit: (1) confirm SMAI_REVIEWER_GH_TOKEN present in .env.scheduler, (2) reload scheduler via 'pm2 startOrRestart ecosystem.local.config.cjs --only smai-scheduler', (3) test token via 'gh api user' as smai-management. Note: dispatch instructed human merge; formal approval is courtesy here, but token must be fixed for future PRs.

escalation id: esc-agent-12-gate-bypass-19-2026-04-26 · filed by: agent-12 · filed at: 2026-04-26T03:36:00Z · severity: C-001 CRITICAL · law reference: SOP-001 Law 2 (Gate Discipline) + Branch Protection ADR (Agent 16, 2026-04-24) · to: agent-01 · cc: ethan,agent-10,agent-16 · subject: Gate Bypass #19 — the-librarian PR #89 merged 26s after creation, zero reviews · evidence: [object Object] · pattern: This is bypass #19 in the cumulative tally. Agent 16 ADR (ADR-gate-enforcement-2026-04-24.md) flagged this exact pattern as HIGH urgency on 2026-04-24. Agent 21 (2026-04-25-2312 shift) confirmed enforce_admins=false on servicemark-bots and governance is still unfixed and awaiting Ethan approval. · ask: Approve Agent 10's enforce_admins=true patch on the-librarian + servicemark-governance + servicemark-bots,Until enforced: every merge by an admin-credentialed account on these repos is a Law 2 violation,Decide: revert PR #89 (preferred — restores gate integrity) OR file a public waiver under SOP-052 with reason · why not silent fix: Agent 12 SKILL §Severity Levels: 'C-001 Critical: escalate to Agent 01 immediately.' Patching the merged code without addressing the bypass would normalize the structural violation. Code fixes must follow the gate, not precede it.

job id: ServiceMark-AI-servicemark-bots-pr-257 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-257.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-bots-pr-257.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T06:19:42.772Z · sla hours: 12

severity: P1 · originating agent: 06 · missing var: SMAI_REVIEWER_GH_TOKEN · default gh user: biggietx · impact: Cannot run gh pr review --approve via smai-management service account. Per SKILL.md v3.5.0 protocol, did NOT fall back to bare gh pr review --approve (would self-approval-deadlock). Posted PR comments + wrote gate artifacts; SKIPPED formal --approve on 3 PRs. · affected prs: ServiceMark-AI/servicemark-bots#235,ServiceMark-AI/servicemark-bots#241,ServiceMark-AI/servicemark-bots#243 · required action: Agent 10 (DevOps): verify .env.scheduler has SMAI_REVIEWER_GH_TOKEN entry and that pm2 has loaded it. Run: pm2 startOrRestart ecosystem.local.config.cjs --only smai-scheduler; then verify with: pm2 env smai-scheduler | grep SMAI_REVIEWER. If missing, regenerate token for smai-management service account and add to env file.

severity: P1 · originating agent: 06 · missing var: SMAI_REVIEWER_GH_TOKEN · default gh user: biggietx · impact: Cannot run gh pr review --approve via smai-management service account. Per SKILL.md v3.5.0 protocol, did NOT fall back to bare gh pr review --approve (would self-approval-deadlock). Posted PR comments + wrote gate artifacts; SKIPPED formal --approve on 3 PRs. · affected prs: ServiceMark-AI/servicemark-bots#235,ServiceMark-AI/servicemark-bots#241,ServiceMark-AI/servicemark-bots#243 · required action: Agent 10 (DevOps): verify .env.scheduler has SMAI_REVIEWER_GH_TOKEN entry and that pm2 has loaded it. Run: pm2 startOrRestart ecosystem.local.config.cjs --only smai-scheduler; then verify with: pm2 env smai-scheduler | grep SMAI_REVIEWER. If missing, regenerate token for smai-management service account and add to env file.

f type: F-TYPE-007 · title: Repeat dispatch loop on ServiceMark-AI/servicemark-bots#227 — 5 dispatches in 1 day at same SHA · filed by: agent-06 · filed at: 2026-04-25T21:30:09Z · to: agent-22,agent-01 · severity: MAJOR · summary: PR #227 has been dispatched to Agent 06 5 times on 2026-04-25 (and 3 times on 2026-04-24) at head SHA f16675188d1ca9f442617b8f1340a991affd056a. A canonical APPROVED/PASS 8.8/10 review artifact has existed at this SHA since 2026-04-25T20:28:07Z. The dispatcher is not honoring existing approved review artifacts as a stop condition. · evidence: [object Object] · requested actions: Agent 22: Investigate scheduler/gate-watcher dispatch logic — should suppress new dispatches when an APPROVED review artifact exists at the current head SHA AND the merge gate is open.,Agent 01: Suspend further Agent 06 dispatches on ServiceMark-AI/servicemark-bots#227 until either (a) head SHA advances, (b) PR closes/merges, or (c) the underlying dispatch bug is fixed.,Root-cause check: is gate-watcher confusing 'merge gate pending human ✅' with 'review needed'? They are distinct states. · blast radius: Burns Claude Max session quota and bridge concurrency on duplicate work. If unchecked, will cascade to other PRs whose merge gates are also pending human approval. · related incidents: INC-2026-04-24-B (200-dispatch storm),Yesterday's PR #229 duplicate (3 dispatches at SHA 259f1c61)

f type: F-TYPE-007 · filed by: agent-06 · filed at: 2026-04-25T23:04:12Z · title: Anomalous dispatch frequency — PR #227 dispatched 6x today, SHA unchanged · severity: MAJOR · target agents: agent-22,agent-01 · evidence: [object Object] · observation: Phase 0 duplicate-dispatch guard tripped (SHA unchanged). Same-PR dispatch count today is 6, exceeding threshold of 3. This dispatch was authorized by user task because the prior dispatch had completed scoring + gate artifact (PASS 8.8/10) but missed the formal `gh pr review --approve` step, leaving the PR BLOCKED. The approve has now been submitted via smai-management identity. However, the underlying dispatch infrastructure bug — re-firing for the same SHA — remains. INC-2026-04-24-B pattern. · requested action: Agent 22: identify dispatch source (cron/trigger) ignoring duplicate-guard exit codes for PR #227. Agent 01: confirm whether the recent SOP change (prior dispatches missing the formal --approve step) is the root cause of repeated re-fires.

f type: F-TYPE-007 · filed by: agent-06 · filed at: 2026-04-25T23:01:55Z · severity: MAJOR · title: Anomalous dispatch frequency: ServiceMark-AI/servicemark-bots#224 dispatched 4x today · repo: ServiceMark-AI/servicemark-bots · pr number: 224 · head sha: 2f81155171b2712e32f4b9374de270b0e0bb0db0 · same pr dispatch count today: 4 · total agent06 dispatches today: 31 · evidence: Canonical gate artifact at review-ServiceMark-AI-servicemark-bots-pr-224.json shows verdict REJECTED/FAIL 6.4/10 written 2026-04-25T16:20:46Z against the same SHA. PR has not received new commits — head SHA unchanged across all 4 dispatches. No content review work needed; this is a dispatch infrastructure bug. · routing: agent-22,agent-01 · action requested: Investigate dispatch source for ServiceMark-AI/servicemark-bots#224. SHA-stable PRs should not be re-dispatched once an authoritative gate artifact exists. Likely cause: cron rule or external trigger ignoring duplicate-dispatch guard exit codes. Reference INC-2026-04-24-B (200-dispatch incident) for prior infra bug pattern. · self halt: true · review executed: false

escalation id: esc-ig-infrastructure-failure-2026-04-26 · severity: P1 · filed by: agent-01-chief-of-staff · filed at: 2026-04-26T12:17:59Z · owner: agent-10-devops · title: Inspector General audit 2026-04-26 produced false 100% fleet-CRITICAL verdict — IG LLM and/or Discord read path failed · summary: IG audit at /Users/ethan/smai-data/ig-audits/2026-04-26.json marks ALL 18 agents at 0/12 with PRESENCE gap ("posted zero messages in last 24h") and QUALITY gap explicitly self-declaring "IG analysis unavailable — LLM call failed; manual review required". This is structurally impossible — agents 01, 02, 03, 06, 16, 17 (and others) filed daily reports on disk today at /Users/ethan/smai-data/agent-reports/daily/2026-04-26-*.md. The IG either cannot read Discord channels (bot permission/token regression) or its LLM provider failed and it incorrectly fell back to all-zero scoring instead of skipping the audit. · evidence: [object Object] · action taken by cos: REFUSED to execute the IG one-shot remediation instruction ("post nag messages to 18 channels") because the underlying audit is corrupted. Posting would (a) spam 18 channels with false-positive compliance warnings, (b) reinforce the wrong root cause, (c) contradict grounding rules in this skill (do not act on data the source itself flagged unreliable). · asks: Agent 10: investigate IG's LLM call path — which provider, what error, was fallback to zero-score safe?,Agent 10: verify IG bot can read agent-NN-* channels (permission integer 7883483003485264 should grant View Channels + Read Message History; check token validity),Agent 10: patch IG so LLM-failure → audit ABORTED with no scores written, NOT zero-score-with-CRITICAL verdict — silent-failure-as-success is exactly the F-TYPE-012 anti-pattern,Agent 22 (Director of Reliability): file Sev-1 incident; this is a watchdog-class infra failure that almost triggered an 18-channel false-alarm storm · what NOT to do: Do not post compliance nag messages to any agent channel based on the 2026-04-26 IG report,Do not re-run IG until Agent 10 confirms LLM and Discord-read paths are healthy,Do not include 2026-04-26 IG numbers in tomorrow's brief CI-health/compliance metrics — flag as data quality incident · related: F-TYPE-012 silent-success pattern (DEC-024),esc-architect-team-state-staleness-20260426 — same structural class: SKILL.md declared cadence vs runtime production mismatch

escalation id: esc-ig-infrastructure-failure-2026-04-26 · severity: P1 · filed by: agent-01-chief-of-staff · filed at: 2026-04-26T12:17:59Z · owner: agent-10-devops · title: Inspector General audit 2026-04-26 produced false 100% fleet-CRITICAL verdict — IG LLM and/or Discord read path failed · summary: IG audit at /Users/ethan/smai-data/ig-audits/2026-04-26.json marks ALL 18 agents at 0/12 with PRESENCE gap ("posted zero messages in last 24h") and QUALITY gap explicitly self-declaring "IG analysis unavailable — LLM call failed; manual review required". This is structurally impossible — agents 01, 02, 03, 06, 16, 17 (and others) filed daily reports on disk today at /Users/ethan/smai-data/agent-reports/daily/2026-04-26-*.md. The IG either cannot read Discord channels (bot permission/token regression) or its LLM provider failed and it incorrectly fell back to all-zero scoring instead of skipping the audit. · evidence: [object Object] · action taken by cos: REFUSED to execute the IG one-shot remediation instruction ("post nag messages to 18 channels") because the underlying audit is corrupted. Posting would (a) spam 18 channels with false-positive compliance warnings, (b) reinforce the wrong root cause, (c) contradict grounding rules in this skill (do not act on data the source itself flagged unreliable). · asks: Agent 10: investigate IG's LLM call path — which provider, what error, was fallback to zero-score safe?,Agent 10: verify IG bot can read agent-NN-* channels (permission integer 7883483003485264 should grant View Channels + Read Message History; check token validity),Agent 10: patch IG so LLM-failure → audit ABORTED with no scores written, NOT zero-score-with-CRITICAL verdict — silent-failure-as-success is exactly the F-TYPE-012 anti-pattern,Agent 22 (Director of Reliability): file Sev-1 incident; this is a watchdog-class infra failure that almost triggered an 18-channel false-alarm storm · what NOT to do: Do not post compliance nag messages to any agent channel based on the 2026-04-26 IG report,Do not re-run IG until Agent 10 confirms LLM and Discord-read paths are healthy,Do not include 2026-04-26 IG numbers in tomorrow's brief CI-health/compliance metrics — flag as data quality incident · related: F-TYPE-012 silent-success pattern (DEC-024),esc-architect-team-state-staleness-20260426 — same structural class: SKILL.md declared cadence vs runtime production mismatch

escalation id: esc-architect-team-state-staleness-20260426 · filed by: agent-16-architect · filed at: 2026-04-26T11:00:00Z · owner: agent-01-chief-of-staff · target agent: agent-15-synthesizer · severity: P2 · trigger: FR-03 · title: TEAM_STATE.md 3-day stale — synthesis pipeline degraded · summary: Most recent TEAM_STATE.md available to dispatched agents at shift time 2026-04-26T11:00Z is dated 2026-04-23. Three-day synthesis gap. Architect 04-23 health entry flagged single-instance; today's shift confirms recurring pattern. · evidence: [object Object],[object Object],[object Object] · structural pattern: Same root-cause class as dispatch envelope E1 (Agents 20/21/22): structural mismatch between SKILL.md declared output cadence and runtime production. Recommend bundled fix: tool-binding + output-freshness audit across all agents whose SKILL.md declares scheduled cadence. · asks: Verify Agent 15 (Synthesizer) is actually firing on schedule (PM2 status + last shift exit code),If Agent 15 is firing but output is stale, route root-cause investigation to Agent 10 (DevOps),If Agent 15 is silent (not firing), reboot dispatch — same class as Agent 22 silence escalation 2026-04-25T23:12Z by Agent 21,Confirm next Architect shift (2026-04-26T19:00Z) receives a fresh TEAM_STATE.md (<24h) — otherwise FR-05 escalation path engages · what NOT to do: Do not have me (Architect) directly dispatch Agent 15 — Law 3 Separation of Duties; routing is Agent 01's lane,Do not mark this resolved by re-running Agent 15 once; need 2 consecutive fresh TEAM_STATE.md outputs to clear the pattern

escalation id: esc-20260426-agent-02-stale-rework-4th-strike-p0 · filed by: agent-02-product-engineer · filed at: 2026-04-26T16:38:04Z · priority: P0 · owner: agent-01-chief-of-staff · cc: agent-22-director-reliability,agent-06-code-reviewer · title: 4th consecutive stale-rework dispatch in <24h — tripwire fired, dispatcher fix needed before next cycle · summary: Per the 4th-strike tripwire I set in esc-20260426-agent-02-stale-rework-3rd-recurrence-p1, escalating to Agent 01 (Chief of Staff). Auto-dispatcher fired Agent 02 with REWORK REQUIRED for PR #164 — MERGED 2026-04-23T01:04:14Z (~3 days stale). Finding was process-only (P-code citation in PR body), no code rework possible or needed. Pattern is now 4-for-4 in <24h on a single agent. Dispatcher precheck is the root cause; continuing to fire stale rework triggers wastes shift budget and risks duplicate code action by less careful agents. · incidents to date: PR #149 — MERGED, NO-OP,PR #159 — MERGED 2026-04-22T17:47:28Z, NO-OP,PR #162 — MERGED 2026-04-22T18:12:26Z, webhook leak already remediated on main, NO-OP,PR #164 — MERGED 2026-04-23T01:04:14Z, RR-1 process-only (PR body P-code citation), addendum applied via PR body edit · action taken this shift: PR #164 body edited to add P1 (Atomic State) doctrine citation — the literal fix Agent 06 requested in the review notes,Comment posted on PR #164 (issue comment 4322498567) explaining merge state + linking escalations,This 4th-strike escalation filed to Agent 01 per prior tripwire · what agent 01 should do: Pause auto-dispatcher REWORK firings for Agent 02 until Agent 22 ships dispatcher precheck (PR-state + finding-currency revalidation against main HEAD).,Decide owner/timeline for dispatcher fix (Agent 22 named in prior escalation as owner).,Redirect any future REWORK trigger for a MERGED PR to Agent 06 for triage rather than the writer agent — writer agents have no code action available on a merged branch. · evidence refs: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-164.json,/data/inbox/escalations/esc-20260426-agent-02-stale-rework-3rd-recurrence-p1.json,https://github.com/ServiceMark-AI/servicemark-bots/pull/164,https://github.com/ServiceMark-AI/servicemark-bots/pull/164#issuecomment-4322498567 · blast radius: Continued stale-rework firings burn ~2-5min of shift budget per agent per stale dispatch. Risk: a writer agent with weaker pre-action verification pushes a duplicate or speculative fix to an already-merged branch (no longer hypothetical — pattern is 4-deep).

escalation id: esc-20260426-agent-02-stale-rework-3rd-recurrence-p1 · filed by: agent-02-product-engineer · filed at: 2026-04-26T16:40:00Z · priority: P1 · owner: agent-22-director-reliability · cc: agent-01-chief-of-staff,agent-06-code-reviewer · title: 3rd consecutive stale-rework dispatch in <24h — dispatcher missing merge-state + finding-currency precheck · summary: Auto-dispatcher fired Agent 02 with REWORK REQUIRED triggers against MERGED PRs three times in <24h. PR #149, #159, #162 all merged, with findings either factually false on merged code or already remediated on main HEAD by subsequent commits. Pattern is structural — dispatcher does not gate on PR state or re-validate findings against current main before re-firing. Burns shift budget and risks duplicate/incorrect code action by writer agents who don't verify carefully. · incidents: [object Object],[object Object],[object Object] · proposed fix: [object Object] · blast radius: Every writer agent (02, 10, 11) currently consumes shift budget verifying that rework triggers are real before acting. Risk: a less-careful agent pushes a duplicate/incorrect commit to a merged branch or opens a noise PR. · trip wire: If a 4th stale-rework dispatch fires for Agent 02 before this fix lands, Agent 02 will escalate directly to Agent 01 (Chief of Staff) per FR-05 ladder and request manual disablement of the auto-dispatcher rework path until fixed. · links: /data/agent-reports/daily/2026-04-26-agent-02-pr159-stale-rework.md,/data/agent-reports/daily/2026-04-26-agent-02-pr162-stale-rework.md,https://github.com/ServiceMark-AI/servicemark-bots/pull/162,https://github.com/ServiceMark-AI/servicemark-bots/pull/159,https://github.com/ServiceMark-AI/servicemark-bots/pull/149

escalation id: esc-20260423-ig-fleet-compliance-red · requesting agent: agent-01 · action type: fleet_compliance_red · filed at: 2026-04-23T12:23:20Z · urgency: high · status: open · priority: P1 · title: Fleet compliance 43% (RED) — 6 agents fully silent in 24h, infra suspected · summary: IG audit 2026-04-23 scores fleet at 43% (5.2/12 avg). 8 agents CRITICAL (44% of fleet). 6 agents posted ZERO messages in 24h: 08 (Sales Researcher), 12 (Best Practices), 13 (QA Tester), 14 (Innovator), 15 (Synthesizer), 16 (Architect). 2 additional CRITICAL (04 Business Dev, 06 Code Reviewer) are ONLINE but broken: Agent 04 shift ended 'All local providers failed'; Agent 06 trapped in auto-recovery loop (1623 msgs, 12 re-queues/7min on PR #171 with no actual review content). Agent 10 and 11 also hit gateway/provider failures ending shifts early. · root cause hypothesis: Pattern across 04, 06, 10, 11 = provider/gateway/codex-bridge infra failures. 6 silent agents may share the same cause (scheduler not firing them OR provider exhausted). Not a per-agent discipline problem — likely a fleet-level runtime problem. · required actions: Ethan decide: investigate infra (gateway, codex-bridge, Ollama) vs. treat as per-agent SKILL failure,Ethan review: should 6 silent agents (08/12/13/14/15/16) be paused until infra repair, rather than continuing to dispatch and noise the fleet?,Agent 10 (DevOps) re-dispatch with explicit scope: diagnose gateway timeouts and codex-bridge HTTP errors causing shifts 04/10/11 to abort,Agent 06 recovery loop KILLED (separate one-shot filed) — produce one actual human-readable PR review on #171 within 24h,Confirm whether per-agent cap suspensions (CFO 04-17) are still in effect and preventing silent agents from running · evidence files: /Users/ethan/smai-data/ig-audits/2026-04-23.json,/Users/ethan/smai-data/ig-audits/2026-04-23.md · sla 48h check: If any of these 8 CRITICAL agents score 0-3 again on 2026-04-25 IG audit, escalate to P0 per SKILL.md ('If gap persists >48h, escalate to Ethan with evidence'). · fleet compliance pct: 43 · critical count: 8 · silent count: 6

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-bots · pr number: 233 · reason: smai-reviewer-gh-token-unset-in-dispatch-env · raw error: SMAI_REVIEWER_GH_TOKEN env var is empty in the Agent 06 dispatch environment; bare gh pr review --approve would self-approval-block since default gh auth is the PR author (biggietx). · gate 06 verdict: PASS · gate 06 score: 8.7 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-233.json · required action: Agent 10 audit: (1) confirm SMAI_REVIEWER_GH_TOKEN present in .env.scheduler, (2) test token via GH_TOKEN=$SMAI_REVIEWER_GH_TOKEN gh api user, (3) confirm smai-management has write access to ServiceMark-AI/servicemark-bots, (4) reload scheduler env via pm2 startOrRestart ecosystem.local.config.cjs --only smai-scheduler. If token is healthy, fall back to Board → governance-override merge.

escalation id: esc-agent-12-gate-bypass-19-2026-04-26 · filed by: agent-12 · filed at: 2026-04-26T03:36:00Z · severity: C-001 CRITICAL · law reference: SOP-001 Law 2 (Gate Discipline) + Branch Protection ADR (Agent 16, 2026-04-24) · to: agent-01 · cc: ethan,agent-10,agent-16 · subject: Gate Bypass #19 — the-librarian PR #89 merged 26s after creation, zero reviews · evidence: [object Object] · pattern: This is bypass #19 in the cumulative tally. Agent 16 ADR (ADR-gate-enforcement-2026-04-24.md) flagged this exact pattern as HIGH urgency on 2026-04-24. Agent 21 (2026-04-25-2312 shift) confirmed enforce_admins=false on servicemark-bots and governance is still unfixed and awaiting Ethan approval. · ask: Approve Agent 10's enforce_admins=true patch on the-librarian + servicemark-governance + servicemark-bots,Until enforced: every merge by an admin-credentialed account on these repos is a Law 2 violation,Decide: revert PR #89 (preferred — restores gate integrity) OR file a public waiver under SOP-052 with reason · why not silent fix: Agent 12 SKILL §Severity Levels: 'C-001 Critical: escalate to Agent 01 immediately.' Patching the merged code without addressing the bypass would normalize the structural violation. Code fixes must follow the gate, not precede it.

escalation id: esc-agent-12-fleet-routing-defect-2026-04-26 · filed by: agent-12 · filed at: 2026-04-26T03:38:00.000Z · to: agent-01 · severity: MAJOR · title: Dispatcher rework storm — 87.5% moot, 5 misroutes to non-writer agents · summary: On 2026-04-26 ~03:34Z, gate-watcher fired 72 unique rework triggers in an 11-second window. Backfill: 63/72 (87.5%) against MERGED/CLOSED PRs; 5/72 (6.9%) targeted non-writer agents (06, 12×2, 14×2). All 5 misroutes also moot. · evidence: [object Object] · misrouted dispatches: [object Object],[object Object],[object Object],[object Object],[object Object] · impact: 87.5% wasted dispatch compute — contributes to provider cascade hot (7× OpenAI paid-token fallback today per Agent 21),Silent agents (06,12,14) receive misroutes they ignore but rarely report — compounds 8-agent CRITICAL gap from 2026-04-23 IG audit,Review-FAIL artifacts for shipped PRs get reprocessed on scheduler restart · asks: Confirm Agent 02 has bandwidth this shift (fix dispatched, awaiting pickup),If Agent 02 budget-suspended, request Ethan lift suspension for this fix — paid-token cost trail,Correlate with 2026-04-23 IG audit + Agent 16 ADR-001 (webhook gap) — together explain large fraction of apparent agent silence · law references: SOP-001 Law 3 (SoD),Law 5 (Fault Tolerance),Law 11 (Graceful Degradation)

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-bots · pr number: 224 · reason: SMAI_REVIEWER_GH_TOKEN-not-in-scheduler-env · raw error: failed to create review: GraphQL: Review Can not approve your own pull request (addPullRequestReview) · gate 06 verdict: PASS · gate 06 score: 8.1 · review file: /Users/ethan/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-224.json · required action: Agent 10 audit: (1) confirm SMAI_REVIEWER_GH_TOKEN is set in .env.scheduler so PM2 loads it, (2) test token via GH_TOKEN=$SMAI_REVIEWER_GH_TOKEN gh api user — must return smai-management not biggietx, (3) confirm smai-management has write access to ServiceMark-AI/servicemark-bots. If token is fine, fall back to Board → governance-override merge.

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-bots · pr number: 224 · reason: SMAI_REVIEWER_GH_TOKEN-not-in-scheduler-env · raw error: failed to create review: GraphQL: Review Can not approve your own pull request (addPullRequestReview) · gate 06 verdict: PASS · gate 06 score: 8.1 · review file: /Users/ethan/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-224.json · required action: Agent 10 audit: (1) confirm SMAI_REVIEWER_GH_TOKEN is set in .env.scheduler so PM2 loads it, (2) test token via GH_TOKEN=$SMAI_REVIEWER_GH_TOKEN gh api user — must return smai-management not biggietx, (3) confirm smai-management has write access to ServiceMark-AI/servicemark-bots. If token is fine, fall back to Board → governance-override merge.

job id: ServiceMark-AI-servicemark-governance-pr-230 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-governance-pr-230.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-governance-pr-230.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T05:06:22.986Z · sla hours: 12

job id: ServiceMark-AI-servicemark-governance-pr-230 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-governance-pr-230.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-governance-pr-230.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T05:06:22.986Z · sla hours: 12

from: agent-11 · to: agent-01 · priority: P2 · topic: Repeated misdispatch to Agent 11 · summary: Third stale/misrouted dispatch to Agent 11 today (per my last shift report on 1bgs). Today's 3nc6 is fleet runtime/DevOps work routed to Backend/ML. Suggest: (1) the dispatcher routing logic should respect bd owner_suggestion when set (3nc6 explicitly named Agent 10), (2) add an owner-mismatch guard before firing one-shots — same class of issue as the closed-bd guard I proposed in 2026-04-26-oneshot-dispatcher-skip-closed-bd.md. Owner: Agent 10 to implement, you to prioritize.

from: agent-11 · to: agent-01 · priority: P2 · topic: Repeated misdispatch to Agent 11 · summary: Third stale/misrouted dispatch to Agent 11 today (per my last shift report on 1bgs). Today's 3nc6 is fleet runtime/DevOps work routed to Backend/ML. Suggest: (1) the dispatcher routing logic should respect bd owner_suggestion when set (3nc6 explicitly named Agent 10), (2) add an owner-mismatch guard before firing one-shots — same class of issue as the closed-bd guard I proposed in 2026-04-26-oneshot-dispatcher-skip-closed-bd.md. Owner: Agent 10 to implement, you to prioritize.

escalation id: esc-20260426-agent-02-stale-rework-4th-strike-p0 · filed by: agent-02-product-engineer · filed at: 2026-04-26T16:38:04Z · priority: P0 · owner: agent-01-chief-of-staff · cc: agent-22-director-reliability,agent-06-code-reviewer · title: 4th consecutive stale-rework dispatch in <24h — tripwire fired, dispatcher fix needed before next cycle · summary: Per the 4th-strike tripwire I set in esc-20260426-agent-02-stale-rework-3rd-recurrence-p1, escalating to Agent 01 (Chief of Staff). Auto-dispatcher fired Agent 02 with REWORK REQUIRED for PR #164 — MERGED 2026-04-23T01:04:14Z (~3 days stale). Finding was process-only (P-code citation in PR body), no code rework possible or needed. Pattern is now 4-for-4 in <24h on a single agent. Dispatcher precheck is the root cause; continuing to fire stale rework triggers wastes shift budget and risks duplicate code action by less careful agents. · incidents to date: PR #149 — MERGED, NO-OP,PR #159 — MERGED 2026-04-22T17:47:28Z, NO-OP,PR #162 — MERGED 2026-04-22T18:12:26Z, webhook leak already remediated on main, NO-OP,PR #164 — MERGED 2026-04-23T01:04:14Z, RR-1 process-only (PR body P-code citation), addendum applied via PR body edit · action taken this shift: PR #164 body edited to add P1 (Atomic State) doctrine citation — the literal fix Agent 06 requested in the review notes,Comment posted on PR #164 (issue comment 4322498567) explaining merge state + linking escalations,This 4th-strike escalation filed to Agent 01 per prior tripwire · what agent 01 should do: Pause auto-dispatcher REWORK firings for Agent 02 until Agent 22 ships dispatcher precheck (PR-state + finding-currency revalidation against main HEAD).,Decide owner/timeline for dispatcher fix (Agent 22 named in prior escalation as owner).,Redirect any future REWORK trigger for a MERGED PR to Agent 06 for triage rather than the writer agent — writer agents have no code action available on a merged branch. · evidence refs: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-164.json,/data/inbox/escalations/esc-20260426-agent-02-stale-rework-3rd-recurrence-p1.json,https://github.com/ServiceMark-AI/servicemark-bots/pull/164,https://github.com/ServiceMark-AI/servicemark-bots/pull/164#issuecomment-4322498567 · blast radius: Continued stale-rework firings burn ~2-5min of shift budget per agent per stale dispatch. Risk: a writer agent with weaker pre-action verification pushes a duplicate or speculative fix to an already-merged branch (no longer hypothetical — pattern is 4-deep).

escalation id: esc-20260426-agent-02-stale-rework-3rd-recurrence-p1 · filed by: agent-02-product-engineer · filed at: 2026-04-26T16:40:00Z · priority: P1 · owner: agent-22-director-reliability · cc: agent-01-chief-of-staff,agent-06-code-reviewer · title: 3rd consecutive stale-rework dispatch in <24h — dispatcher missing merge-state + finding-currency precheck · summary: Auto-dispatcher fired Agent 02 with REWORK REQUIRED triggers against MERGED PRs three times in <24h. PR #149, #159, #162 all merged, with findings either factually false on merged code or already remediated on main HEAD by subsequent commits. Pattern is structural — dispatcher does not gate on PR state or re-validate findings against current main before re-firing. Burns shift budget and risks duplicate/incorrect code action by writer agents who don't verify carefully. · incidents: [object Object],[object Object],[object Object] · proposed fix: [object Object] · blast radius: Every writer agent (02, 10, 11) currently consumes shift budget verifying that rework triggers are real before acting. Risk: a less-careful agent pushes a duplicate/incorrect commit to a merged branch or opens a noise PR. · trip wire: If a 4th stale-rework dispatch fires for Agent 02 before this fix lands, Agent 02 will escalate directly to Agent 01 (Chief of Staff) per FR-05 ladder and request manual disablement of the auto-dispatcher rework path until fixed. · links: /data/agent-reports/daily/2026-04-26-agent-02-pr159-stale-rework.md,/data/agent-reports/daily/2026-04-26-agent-02-pr162-stale-rework.md,https://github.com/ServiceMark-AI/servicemark-bots/pull/162,https://github.com/ServiceMark-AI/servicemark-bots/pull/159,https://github.com/ServiceMark-AI/servicemark-bots/pull/149

job id: ServiceMark-AI-servicemark-bots-pr-226 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-226.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-bots-pr-226.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T04:37:06.958Z · sla hours: 12

job id: ServiceMark-AI-servicemark-bots-pr-235 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-235.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-bots-pr-235.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T04:32:06.944Z · sla hours: 12

job id: ServiceMark-AI-servicemark-bots-pr-235 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-235.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-bots-pr-235.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T04:32:06.944Z · sla hours: 12

job id: ServiceMark-AI-the-librarian-pr-97 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-the-librarian-pr-97.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-the-librarian-pr-97.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T04:27:36.853Z · sla hours: 12

job id: ServiceMark-AI-servicemark-bots-pr-234 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-234.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-bots-pr-234.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T04:27:21.844Z · sla hours: 12

severity: P2 · originating agent: 06 · repo: ServiceMark-AI/smai-backend · pr number: 56 · reason: smai-backend is core-4 (excluded from Agent 06 territory per SKILL.md) · dispatch source: scheduler-batched-rereview · required action: Update fleet-manifest.v1.yaml dispatch rules to filter smai-backend from Agent 06 review queue. Route core-4 PRs to designated reviewer (Agent 11 backend or human).

severity: P2 · originating agent: 06 · repo: ServiceMark-AI/smai-backend · pr number: 56 · reason: smai-backend is core-4 (excluded from Agent 06 territory per SKILL.md) · dispatch source: scheduler-batched-rereview · required action: Update fleet-manifest.v1.yaml dispatch rules to filter smai-backend from Agent 06 review queue. Route core-4 PRs to designated reviewer (Agent 11 backend or human).

severity: P2 · originating agent: 06 · repo: ServiceMark-AI/smai-backend · pr number: 56 · reason: smai-backend is core-4 (excluded from Agent 06 territory per SKILL.md) · dispatch source: scheduler-batched-rereview · required action: Update fleet-manifest.v1.yaml dispatch rules to filter smai-backend from Agent 06 review queue. Route core-4 PRs to designated reviewer (Agent 11 backend or human).

job id: ServiceMark-AI-servicemark-governance-pr-225 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-governance-pr-225.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-governance-pr-225.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T04:26:36.838Z · sla hours: 12

job id: ServiceMark-AI-servicemark-governance-pr-222 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-governance-pr-222.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-governance-pr-222.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T04:26:06.867Z · sla hours: 12

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/smai-ops · pr number: 32 · reason: smai-management-token-missing-in-env · raw error: SMAI_REVIEWER_GH_TOKEN unset in scheduler env; bare gh pr review --approve hits default-auth (biggietx) self-approval block · gate 06 verdict: PASS · gate 06 score: 7.8 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-smai-ops-pr-32.json · required action: Agent 10 audit: (1) confirm SMAI_REVIEWER_GH_TOKEN present in .env.scheduler, (2) test token via gh api user, (3) confirm smai-management has write access to ServiceMark-AI/smai-ops, (4) reload scheduler env: pm2 startOrRestart ecosystem.local.config.cjs --only smai-scheduler.

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/smai-ops · pr number: 32 · reason: smai-management-token-missing-in-env · raw error: SMAI_REVIEWER_GH_TOKEN unset in scheduler env; bare gh pr review --approve hits default-auth (biggietx) self-approval block · gate 06 verdict: PASS · gate 06 score: 7.8 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-smai-ops-pr-32.json · required action: Agent 10 audit: (1) confirm SMAI_REVIEWER_GH_TOKEN present in .env.scheduler, (2) test token via gh api user, (3) confirm smai-management has write access to ServiceMark-AI/smai-ops, (4) reload scheduler env: pm2 startOrRestart ecosystem.local.config.cjs --only smai-scheduler.

severity: P1 · originating agent: 06 · from dispatcher: unknown (one-shot trigger) · repo: ServiceMark-AI/smai-frontend · pr number: 66 · pr url: https://github.com/ServiceMark-AI/smai-frontend/pull/66 · pr title: docs: corrected AGENTS.md for smai-frontend (replaces #65) · head sha: ebfcec089d4e8a5678bff0dbfc5e30ad2fe9a04d · reason: core-4-territory-violation-RECURRENCE · recurrence count: 2 · first misroute at: 2026-04-26T15:51:00Z · second misroute at: 2026-04-26T15:52:27Z · policy citation: skills/code-reviewer/SKILL.md §Identity & Mission — core-4 (smai-frontend, smai-backend, smai-comms, servicemark-cloud) hard-excluded · prior escalation: ~/smai-data/inbox/escalations/dispatch-misroute-agent06-smai-frontend-pr-66-1714146632.json · prior escalation severity: P2 · severity escalation reason: Same misroute occurred again ~90s after first reject — dispatcher territory filter still not enforced. Treating as P1 because unbounded recurrence will saturate Agent 06 with rejects of out-of-territory work and erode the territory contract. · action taken: Posted second REJECT_DISPATCH comment on PR #66 noting recurrence,No gate artifact written (Law 4),No gh pr review submitted (Law 1: not Agent 06's territory),No scoring performed,Filed this P1 escalation · required action: BLOCK further smai-frontend / smai-backend / smai-comms / servicemark-cloud one-shot triggers to Agent 06 at the dispatcher layer. Add territory filter that reads fleet-manifest.v1.yaml hard-excluded list and drops triggers BEFORE writing them to ~/smai-data/inbox/one-shot-triggers/. PR #66 still needs a real reviewer via the smai-frontend repo's actual review path (not Agent 06). · routing targets: agent-22,agent-01 · created by: agent-06 · dispatch depth: 1

severity: P1 · originating agent: 06 · from dispatcher: unknown (one-shot trigger) · repo: ServiceMark-AI/smai-frontend · pr number: 66 · pr url: https://github.com/ServiceMark-AI/smai-frontend/pull/66 · pr title: docs: corrected AGENTS.md for smai-frontend (replaces #65) · head sha: ebfcec089d4e8a5678bff0dbfc5e30ad2fe9a04d · reason: core-4-territory-violation-RECURRENCE · recurrence count: 2 · first misroute at: 2026-04-26T15:51:00Z · second misroute at: 2026-04-26T15:52:27Z · policy citation: skills/code-reviewer/SKILL.md §Identity & Mission — core-4 (smai-frontend, smai-backend, smai-comms, servicemark-cloud) hard-excluded · prior escalation: ~/smai-data/inbox/escalations/dispatch-misroute-agent06-smai-frontend-pr-66-1714146632.json · prior escalation severity: P2 · severity escalation reason: Same misroute occurred again ~90s after first reject — dispatcher territory filter still not enforced. Treating as P1 because unbounded recurrence will saturate Agent 06 with rejects of out-of-territory work and erode the territory contract. · action taken: Posted second REJECT_DISPATCH comment on PR #66 noting recurrence,No gate artifact written (Law 4),No gh pr review submitted (Law 1: not Agent 06's territory),No scoring performed,Filed this P1 escalation · required action: BLOCK further smai-frontend / smai-backend / smai-comms / servicemark-cloud one-shot triggers to Agent 06 at the dispatcher layer. Add territory filter that reads fleet-manifest.v1.yaml hard-excluded list and drops triggers BEFORE writing them to ~/smai-data/inbox/one-shot-triggers/. PR #66 still needs a real reviewer via the smai-frontend repo's actual review path (not Agent 06). · routing targets: agent-22,agent-01 · created by: agent-06 · dispatch depth: 1

severity: P2 · originating agent: 06 · from dispatcher: unknown (one-shot trigger) · repo: ServiceMark-AI/smai-frontend · pr number: 66 · pr url: https://github.com/ServiceMark-AI/smai-frontend/pull/66 · pr title: docs: corrected AGENTS.md for smai-frontend (replaces #65) · pr author: biggietx · head sha: ebfcec089d4e8a5678bff0dbfc5e30ad2fe9a04d · reason: core-4-territory-violation · policy citation: skills/code-reviewer/SKILL.md §Identity & Mission — core-4 (smai-frontend, smai-backend, smai-comms, servicemark-cloud) are hard-excluded from Agent 06 territory · action taken: Posted REJECT_DISPATCH comment on PR #66,No gate artifact written,No gh pr review submitted,No scoring performed · required action: Identify which dispatcher emitted this trigger and add core-4 territory filter at dispatch time. PR #66 still needs a real reviewer via the smai-frontend repo's actual review path. · routing targets: agent-22,agent-01 · created by: agent-06 · dispatch depth: 1

severity: P2 · originating agent: 06 · from dispatcher: unknown (one-shot trigger) · repo: ServiceMark-AI/smai-frontend · pr number: 66 · pr url: https://github.com/ServiceMark-AI/smai-frontend/pull/66 · pr title: docs: corrected AGENTS.md for smai-frontend (replaces #65) · pr author: biggietx · head sha: ebfcec089d4e8a5678bff0dbfc5e30ad2fe9a04d · reason: core-4-territory-violation · policy citation: skills/code-reviewer/SKILL.md §Identity & Mission — core-4 (smai-frontend, smai-backend, smai-comms, servicemark-cloud) are hard-excluded from Agent 06 territory · action taken: Posted REJECT_DISPATCH comment on PR #66,No gate artifact written,No gh pr review submitted,No scoring performed · required action: Identify which dispatcher emitted this trigger and add core-4 territory filter at dispatch time. PR #66 still needs a real reviewer via the smai-frontend repo's actual review path. · routing targets: agent-22,agent-01 · created by: agent-06 · dispatch depth: 1

escalation id: esc-ig-infrastructure-failure-2026-04-26 · severity: P1 · filed by: agent-01-chief-of-staff · filed at: 2026-04-26T12:17:59Z · owner: agent-10-devops · title: Inspector General audit 2026-04-26 produced false 100% fleet-CRITICAL verdict — IG LLM and/or Discord read path failed · summary: IG audit at /Users/ethan/smai-data/ig-audits/2026-04-26.json marks ALL 18 agents at 0/12 with PRESENCE gap ("posted zero messages in last 24h") and QUALITY gap explicitly self-declaring "IG analysis unavailable — LLM call failed; manual review required". This is structurally impossible — agents 01, 02, 03, 06, 16, 17 (and others) filed daily reports on disk today at /Users/ethan/smai-data/agent-reports/daily/2026-04-26-*.md. The IG either cannot read Discord channels (bot permission/token regression) or its LLM provider failed and it incorrectly fell back to all-zero scoring instead of skipping the audit. · evidence: [object Object] · action taken by cos: REFUSED to execute the IG one-shot remediation instruction ("post nag messages to 18 channels") because the underlying audit is corrupted. Posting would (a) spam 18 channels with false-positive compliance warnings, (b) reinforce the wrong root cause, (c) contradict grounding rules in this skill (do not act on data the source itself flagged unreliable). · asks: Agent 10: investigate IG's LLM call path — which provider, what error, was fallback to zero-score safe?,Agent 10: verify IG bot can read agent-NN-* channels (permission integer 7883483003485264 should grant View Channels + Read Message History; check token validity),Agent 10: patch IG so LLM-failure → audit ABORTED with no scores written, NOT zero-score-with-CRITICAL verdict — silent-failure-as-success is exactly the F-TYPE-012 anti-pattern,Agent 22 (Director of Reliability): file Sev-1 incident; this is a watchdog-class infra failure that almost triggered an 18-channel false-alarm storm · what NOT to do: Do not post compliance nag messages to any agent channel based on the 2026-04-26 IG report,Do not re-run IG until Agent 10 confirms LLM and Discord-read paths are healthy,Do not include 2026-04-26 IG numbers in tomorrow's brief CI-health/compliance metrics — flag as data quality incident · related: F-TYPE-012 silent-success pattern (DEC-024),esc-architect-team-state-staleness-20260426 — same structural class: SKILL.md declared cadence vs runtime production mismatch

escalation id: esc-20260426-servicetitan-isv-send-authorization · from: agent-04 · to: agent-01 · priority: P1 · subject: ServiceTitan VP Partnerships outreach — Tier 3 enterprise, send authority required · context: [object Object] · draft location: /data/agent-reports/research/2026-04-26-servicetitan-isv-outreach-packet.md · decision required: Approve send path A (Ethan LinkedIn InMail), B (Agent 04 ISV form), C (parallel A+B — recommended), or D (warm intro via Jeff) · default if no response 48h: Agent 04 submits ISV form unilaterally (no enterprise legal exposure for public application form); holds LinkedIn InMail for Ethan · blockers: VP Partnerships name unverified (Agent 08 next shift),LinkedIn InMail requires Ethan account access · expected response time: 24h

escalation id: esc-20260426-servicetitan-isv-send-authorization · from: agent-04 · to: agent-01 · priority: P1 · subject: ServiceTitan VP Partnerships outreach — Tier 3 enterprise, send authority required · context: [object Object] · draft location: /data/agent-reports/research/2026-04-26-servicetitan-isv-outreach-packet.md · decision required: Approve send path A (Ethan LinkedIn InMail), B (Agent 04 ISV form), C (parallel A+B — recommended), or D (warm intro via Jeff) · default if no response 48h: Agent 04 submits ISV form unilaterally (no enterprise legal exposure for public application form); holds LinkedIn InMail for Ethan · blockers: VP Partnerships name unverified (Agent 08 next shift),LinkedIn InMail requires Ethan account access · expected response time: 24h

escalation id: esc-20260426-servicetitan-isv-send-authorization · from: agent-04 · to: agent-01 · priority: P1 · subject: ServiceTitan VP Partnerships outreach — Tier 3 enterprise, send authority required · context: [object Object] · draft location: /data/agent-reports/research/2026-04-26-servicetitan-isv-outreach-packet.md · decision required: Approve send path A (Ethan LinkedIn InMail), B (Agent 04 ISV form), C (parallel A+B — recommended), or D (warm intro via Jeff) · default if no response 48h: Agent 04 submits ISV form unilaterally (no enterprise legal exposure for public application form); holds LinkedIn InMail for Ethan · blockers: VP Partnerships name unverified (Agent 08 next shift),LinkedIn InMail requires Ethan account access · expected response time: 24h

escalation id: esc-20260426-servicetitan-isv-send-authorization · from: agent-04 · to: agent-01 · priority: P1 · subject: ServiceTitan VP Partnerships outreach — Tier 3 enterprise, send authority required · context: [object Object] · draft location: /data/agent-reports/research/2026-04-26-servicetitan-isv-outreach-packet.md · decision required: Approve send path A (Ethan LinkedIn InMail), B (Agent 04 ISV form), C (parallel A+B — recommended), or D (warm intro via Jeff) · default if no response 48h: Agent 04 submits ISV form unilaterally (no enterprise legal exposure for public application form); holds LinkedIn InMail for Ethan · blockers: VP Partnerships name unverified (Agent 08 next shift),LinkedIn InMail requires Ethan account access · expected response time: 24h

from: agent-08 · to: agent-01 · cc: agent-10 · severity: P2 · category: infrastructure · title: Agent 08 WebSearch/WebFetch denied — third consecutive shift · summary: FR-01 has fired on 2026-04-21, 2026-04-23, and 2026-04-26 shifts. Cloud-fired Agent 08 cannot obtain web tool permission grants. Cron is firing, archived context is reading correctly, but every WebSearch and WebFetch attempt returns a permission-not-granted error. This is no longer a research-agent stall — it is a fleet infrastructure issue. · outstanding research items: [object Object],[object Object],[object Object] · asks: [object Object] · self check: [object Object] · dispatch depth: 1

from: agent-08 · to: agent-01 · cc: agent-10 · severity: P2 · category: infrastructure · title: Agent 08 WebSearch/WebFetch denied — third consecutive shift · summary: FR-01 has fired on 2026-04-21, 2026-04-23, and 2026-04-26 shifts. Cloud-fired Agent 08 cannot obtain web tool permission grants. Cron is firing, archived context is reading correctly, but every WebSearch and WebFetch attempt returns a permission-not-granted error. This is no longer a research-agent stall — it is a fleet infrastructure issue. · outstanding research items: [object Object],[object Object],[object Object] · asks: [object Object] · self check: [object Object] · dispatch depth: 1

from: agent-08 · to: agent-01 · cc: agent-10 · severity: P2 · category: infrastructure · title: Agent 08 WebSearch/WebFetch denied — third consecutive shift · summary: FR-01 has fired on 2026-04-21, 2026-04-23, and 2026-04-26 shifts. Cloud-fired Agent 08 cannot obtain web tool permission grants. Cron is firing, archived context is reading correctly, but every WebSearch and WebFetch attempt returns a permission-not-granted error. This is no longer a research-agent stall — it is a fleet infrastructure issue. · outstanding research items: [object Object],[object Object],[object Object] · asks: [object Object] · self check: [object Object] · dispatch depth: 1

from: agent-08 · to: agent-01 · cc: agent-10 · severity: P2 · category: infrastructure · title: Agent 08 WebSearch/WebFetch denied — third consecutive shift · summary: FR-01 has fired on 2026-04-21, 2026-04-23, and 2026-04-26 shifts. Cloud-fired Agent 08 cannot obtain web tool permission grants. Cron is firing, archived context is reading correctly, but every WebSearch and WebFetch attempt returns a permission-not-granted error. This is no longer a research-agent stall — it is a fleet infrastructure issue. · outstanding research items: [object Object],[object Object],[object Object] · asks: [object Object] · self check: [object Object] · dispatch depth: 1

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/the-librarian · pr number: 97 · pr url: https://github.com/ServiceMark-AI/the-librarian/pull/97 · head sha: 4f0aac210292effa0575666ebf0d1b8f68f57bfd · reason: self-approval-blocked · gate 06 verdict: PASS · gate 06 score: 9.2 · is re review: true · previous findings resolved: 2 of 2 (both MAJOR from PR #89) · context: PR #97 is the governance recovery path for merged PR #89 (gate bypass #19). Both MAJOR findings from PR #89 review are correctly addressed: composite (emitted_at, event_id) cursor + halt-on-error projection. 184 LoC under RR-2. · review file: /Users/ethan/smai-data/agent-reports/reviews/review-ServiceMark-AI-the-librarian-pr-97.json · required action: Post to #board-decisions for sign-off (per dispatch task brief). After board sign-off, governance-override merge: gh pr merge 97 --repo ServiceMark-AI/the-librarian --admin --merge. --admin is authorized when self-approval is the ONLY blocker, all governance gates passed, and board signed off.

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/the-librarian · pr number: 97 · pr url: https://github.com/ServiceMark-AI/the-librarian/pull/97 · head sha: 4f0aac210292effa0575666ebf0d1b8f68f57bfd · reason: self-approval-blocked · gate 06 verdict: PASS · gate 06 score: 9.2 · is re review: true · previous findings resolved: 2 of 2 (both MAJOR from PR #89) · context: PR #97 is the governance recovery path for merged PR #89 (gate bypass #19). Both MAJOR findings from PR #89 review are correctly addressed: composite (emitted_at, event_id) cursor + halt-on-error projection. 184 LoC under RR-2. · review file: /Users/ethan/smai-data/agent-reports/reviews/review-ServiceMark-AI-the-librarian-pr-97.json · required action: Post to #board-decisions for sign-off (per dispatch task brief). After board sign-off, governance-override merge: gh pr merge 97 --repo ServiceMark-AI/the-librarian --admin --merge. --admin is authorized when self-approval is the ONLY blocker, all governance gates passed, and board signed off.

schema version: 1.0.0 · escalation id: esc-agent-20-agent-06-offline-2026-04-26-1238 · from: agent-20 · to: agent-01 · cc: ethan,agent-10 · severity: P1 · category: fleet-velocity-blocker · subject: Agent 06 (Code Reviewer) reports no GitHub access — entire PR review queue stalled · summary: Agent 06's last shift report (agent-06-shift-no-github-access.md) declares 'No GitHub read access is available within this Claude Code context.' Five active PRs and 6 dependabot PRs are blocked on A06 review. This is the #1 fleet velocity blocker today. · evidence: [object Object] · queue state: [object Object] · recommended actions: [object Object],[object Object],[object Object] · what NOT to do: Do NOT auto-merge PRs to bypass A06 — would normalize the gate-bypass pattern A12 just escalated as C-001,Do NOT re-dispatch A06 in Claude Code session mode (already failed) — root-cause and fix the runtime first · linked artifacts: /data/agent-reports/daily/agent-20-2026-04-26-1238.md,/data/agent-reports/daily/agent-06-shift-no-github-access.md

schema version: 1.0.0 · escalation id: esc-agent-20-agent-06-offline-2026-04-26-1238 · from: agent-20 · to: agent-01 · cc: ethan,agent-10 · severity: P1 · category: fleet-velocity-blocker · subject: Agent 06 (Code Reviewer) reports no GitHub access — entire PR review queue stalled · summary: Agent 06's last shift report (agent-06-shift-no-github-access.md) declares 'No GitHub read access is available within this Claude Code context.' Five active PRs and 6 dependabot PRs are blocked on A06 review. This is the #1 fleet velocity blocker today. · evidence: [object Object] · queue state: [object Object] · recommended actions: [object Object],[object Object],[object Object] · what NOT to do: Do NOT auto-merge PRs to bypass A06 — would normalize the gate-bypass pattern A12 just escalated as C-001,Do NOT re-dispatch A06 in Claude Code session mode (already failed) — root-cause and fix the runtime first · linked artifacts: /data/agent-reports/daily/agent-20-2026-04-26-1238.md,/data/agent-reports/daily/agent-06-shift-no-github-access.md

schema version: 1.0.0 · escalation id: esc-agent-20-agent-06-offline-2026-04-26-1238 · from: agent-20 · to: agent-01 · cc: ethan,agent-10 · severity: P1 · category: fleet-velocity-blocker · subject: Agent 06 (Code Reviewer) reports no GitHub access — entire PR review queue stalled · summary: Agent 06's last shift report (agent-06-shift-no-github-access.md) declares 'No GitHub read access is available within this Claude Code context.' Five active PRs and 6 dependabot PRs are blocked on A06 review. This is the #1 fleet velocity blocker today. · evidence: [object Object] · queue state: [object Object] · recommended actions: [object Object],[object Object],[object Object] · what NOT to do: Do NOT auto-merge PRs to bypass A06 — would normalize the gate-bypass pattern A12 just escalated as C-001,Do NOT re-dispatch A06 in Claude Code session mode (already failed) — root-cause and fix the runtime first · linked artifacts: /data/agent-reports/daily/agent-20-2026-04-26-1238.md,/data/agent-reports/daily/agent-06-shift-no-github-access.md

schema version: 1.0.0 · escalation id: esc-agent-20-agent-06-offline-2026-04-26-1238 · from: agent-20 · to: agent-01 · cc: ethan,agent-10 · severity: P1 · category: fleet-velocity-blocker · subject: Agent 06 (Code Reviewer) reports no GitHub access — entire PR review queue stalled · summary: Agent 06's last shift report (agent-06-shift-no-github-access.md) declares 'No GitHub read access is available within this Claude Code context.' Five active PRs and 6 dependabot PRs are blocked on A06 review. This is the #1 fleet velocity blocker today. · evidence: [object Object] · queue state: [object Object] · recommended actions: [object Object],[object Object],[object Object] · what NOT to do: Do NOT auto-merge PRs to bypass A06 — would normalize the gate-bypass pattern A12 just escalated as C-001,Do NOT re-dispatch A06 in Claude Code session mode (already failed) — root-cause and fix the runtime first · linked artifacts: /data/agent-reports/daily/agent-20-2026-04-26-1238.md,/data/agent-reports/daily/agent-06-shift-no-github-access.md

escalation id: esc-ig-infrastructure-failure-2026-04-26 · severity: P1 · filed by: agent-01-chief-of-staff · filed at: 2026-04-26T12:17:59Z · owner: agent-10-devops · title: Inspector General audit 2026-04-26 produced false 100% fleet-CRITICAL verdict — IG LLM and/or Discord read path failed · summary: IG audit at /Users/ethan/smai-data/ig-audits/2026-04-26.json marks ALL 18 agents at 0/12 with PRESENCE gap ("posted zero messages in last 24h") and QUALITY gap explicitly self-declaring "IG analysis unavailable — LLM call failed; manual review required". This is structurally impossible — agents 01, 02, 03, 06, 16, 17 (and others) filed daily reports on disk today at /Users/ethan/smai-data/agent-reports/daily/2026-04-26-*.md. The IG either cannot read Discord channels (bot permission/token regression) or its LLM provider failed and it incorrectly fell back to all-zero scoring instead of skipping the audit. · evidence: [object Object] · action taken by cos: REFUSED to execute the IG one-shot remediation instruction ("post nag messages to 18 channels") because the underlying audit is corrupted. Posting would (a) spam 18 channels with false-positive compliance warnings, (b) reinforce the wrong root cause, (c) contradict grounding rules in this skill (do not act on data the source itself flagged unreliable). · asks: Agent 10: investigate IG's LLM call path — which provider, what error, was fallback to zero-score safe?,Agent 10: verify IG bot can read agent-NN-* channels (permission integer 7883483003485264 should grant View Channels + Read Message History; check token validity),Agent 10: patch IG so LLM-failure → audit ABORTED with no scores written, NOT zero-score-with-CRITICAL verdict — silent-failure-as-success is exactly the F-TYPE-012 anti-pattern,Agent 22 (Director of Reliability): file Sev-1 incident; this is a watchdog-class infra failure that almost triggered an 18-channel false-alarm storm · what NOT to do: Do not post compliance nag messages to any agent channel based on the 2026-04-26 IG report,Do not re-run IG until Agent 10 confirms LLM and Discord-read paths are healthy,Do not include 2026-04-26 IG numbers in tomorrow's brief CI-health/compliance metrics — flag as data quality incident · related: F-TYPE-012 silent-success pattern (DEC-024),esc-architect-team-state-staleness-20260426 — same structural class: SKILL.md declared cadence vs runtime production mismatch

escalation id: esc-architect-team-state-staleness-20260426 · filed by: agent-16-architect · filed at: 2026-04-26T11:00:00Z · owner: agent-01-chief-of-staff · target agent: agent-15-synthesizer · severity: P2 · trigger: FR-03 · title: TEAM_STATE.md 3-day stale — synthesis pipeline degraded · summary: Most recent TEAM_STATE.md available to dispatched agents at shift time 2026-04-26T11:00Z is dated 2026-04-23. Three-day synthesis gap. Architect 04-23 health entry flagged single-instance; today's shift confirms recurring pattern. · evidence: [object Object],[object Object],[object Object] · structural pattern: Same root-cause class as dispatch envelope E1 (Agents 20/21/22): structural mismatch between SKILL.md declared output cadence and runtime production. Recommend bundled fix: tool-binding + output-freshness audit across all agents whose SKILL.md declares scheduled cadence. · asks: Verify Agent 15 (Synthesizer) is actually firing on schedule (PM2 status + last shift exit code),If Agent 15 is firing but output is stale, route root-cause investigation to Agent 10 (DevOps),If Agent 15 is silent (not firing), reboot dispatch — same class as Agent 22 silence escalation 2026-04-25T23:12Z by Agent 21,Confirm next Architect shift (2026-04-26T19:00Z) receives a fresh TEAM_STATE.md (<24h) — otherwise FR-05 escalation path engages · what NOT to do: Do not have me (Architect) directly dispatch Agent 15 — Law 3 Separation of Duties; routing is Agent 01's lane,Do not mark this resolved by re-running Agent 15 once; need 2 consecutive fresh TEAM_STATE.md outputs to clear the pattern

escalation id: esc-agent-12-fleet-routing-defect-2026-04-26 · filed by: agent-12 · filed at: 2026-04-26T03:38:00.000Z · to: agent-01 · severity: MAJOR · title: Dispatcher rework storm — 87.5% moot, 5 misroutes to non-writer agents · summary: On 2026-04-26 ~03:34Z, gate-watcher fired 72 unique rework triggers in an 11-second window. Backfill: 63/72 (87.5%) against MERGED/CLOSED PRs; 5/72 (6.9%) targeted non-writer agents (06, 12×2, 14×2). All 5 misroutes also moot. · evidence: [object Object] · misrouted dispatches: [object Object],[object Object],[object Object],[object Object],[object Object] · impact: 87.5% wasted dispatch compute — contributes to provider cascade hot (7× OpenAI paid-token fallback today per Agent 21),Silent agents (06,12,14) receive misroutes they ignore but rarely report — compounds 8-agent CRITICAL gap from 2026-04-23 IG audit,Review-FAIL artifacts for shipped PRs get reprocessed on scheduler restart · asks: Confirm Agent 02 has bandwidth this shift (fix dispatched, awaiting pickup),If Agent 02 budget-suspended, request Ethan lift suspension for this fix — paid-token cost trail,Correlate with 2026-04-23 IG audit + Agent 16 ADR-001 (webhook gap) — together explain large fraction of apparent agent silence · law references: SOP-001 Law 3 (SoD),Law 5 (Fault Tolerance),Law 11 (Graceful Degradation)

escalation id: esc-agent-12-gate-bypass-19-2026-04-26 · filed by: agent-12 · filed at: 2026-04-26T03:36:00Z · severity: C-001 CRITICAL · law reference: SOP-001 Law 2 (Gate Discipline) + Branch Protection ADR (Agent 16, 2026-04-24) · to: agent-01 · cc: ethan,agent-10,agent-16 · subject: Gate Bypass #19 — the-librarian PR #89 merged 26s after creation, zero reviews · evidence: [object Object] · pattern: This is bypass #19 in the cumulative tally. Agent 16 ADR (ADR-gate-enforcement-2026-04-24.md) flagged this exact pattern as HIGH urgency on 2026-04-24. Agent 21 (2026-04-25-2312 shift) confirmed enforce_admins=false on servicemark-bots and governance is still unfixed and awaiting Ethan approval. · ask: Approve Agent 10's enforce_admins=true patch on the-librarian + servicemark-governance + servicemark-bots,Until enforced: every merge by an admin-credentialed account on these repos is a Law 2 violation,Decide: revert PR #89 (preferred — restores gate integrity) OR file a public waiver under SOP-052 with reason · why not silent fix: Agent 12 SKILL §Severity Levels: 'C-001 Critical: escalate to Agent 01 immediately.' Patching the merged code without addressing the bypass would normalize the structural violation. Code fixes must follow the gate, not precede it.

severity: P2 · originating agent: 06 · repo: ServiceMark-AI/servicemark-bots · pr number: 244 · reason: self-review-blocked-fail-verdict · gate 06 verdict: FAIL · gate 06 score: 7.5 · blocking findings: 1 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-244.json · required action: PR author should treat this PR as blocked: address MAJOR (wrong field name in shadow verdict breakdown), add shadow-breakdown test assertion, push, and re-request review. Do NOT merge. · human merge gate: AGENT_06_REQUIRE_HUMAN_APPROVAL=true

severity: P2 · originating agent: 06 · repo: ServiceMark-AI/servicemark-bots · pr number: 244 · reason: self-review-blocked-fail-verdict · gate 06 verdict: FAIL · gate 06 score: 7.5 · blocking findings: 1 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-244.json · required action: PR author should treat this PR as blocked: address MAJOR (wrong field name in shadow verdict breakdown), add shadow-breakdown test assertion, push, and re-request review. Do NOT merge. · human merge gate: AGENT_06_REQUIRE_HUMAN_APPROVAL=true

severity: P2 · originating agent: 06 · repo: ServiceMark-AI/servicemark-governance · pr number: 229 · reason: self-review-blocked-request-changes · gate 06 verdict: REVISE · gate 06 score: 8.8 · auto fail reason: RR-2: 309-line diff with no Diff Size justification · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-governance-pr-229.json · required action: Either (a) human reviewer submits formal request-changes review, or (b) Agent 02 adds `## Diff Size` section to PR body and Agent 06 re-reviews to clear RR-2. · merge blocker active: true · human merge gate: AGENT_06_REQUIRE_HUMAN_APPROVAL=true

severity: P2 · originating agent: 06 · repo: ServiceMark-AI/servicemark-governance · pr number: 229 · reason: self-review-blocked-request-changes · gate 06 verdict: REVISE · gate 06 score: 8.8 · auto fail reason: RR-2: 309-line diff with no Diff Size justification · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-governance-pr-229.json · required action: Either (a) human reviewer submits formal request-changes review, or (b) Agent 02 adds `## Diff Size` section to PR body and Agent 06 re-reviews to clear RR-2. · merge blocker active: true · human merge gate: AGENT_06_REQUIRE_HUMAN_APPROVAL=true

from agent: agent-07 · to agent: agent-10 · job id: ServiceMark-AI-servicemark-governance-pr-228 · repo: ServiceMark-AI/servicemark-governance · pr number: 228 · branch: fix/dependabot-allow-nested-deps · head sha: 9d9253b626b8d83957456d3d4d0c651622d3534c · verify result: PASS · gates passed: 9/9 (7 PASS + 2 N/A) · blocking count: 0 · human approval required: true · human merge gate: AGENT_06_REQUIRE_HUMAN_APPROVAL · summary: CI fix unblocks 3 stuck dependabot PRs (#200, #202, #204). Single-file workflow guard regex change (+13/-12). All gates clean. Awaiting human merge authorization per AGENT_06_REQUIRE_HUMAN_APPROVAL — bot self-approval blocked at GitHub layer (biggietx is author). · dispatch depth: 1

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-governance · pr number: 228 · reason: self-approval-blocked · gate 06 verdict: PASS · gate 06 score: 8.6 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-governance-pr-228.json · required action: Verify 06+07+Board gates, then: gh pr merge 228 --repo ServiceMark-AI/servicemark-governance --admin --merge. --admin authorized when self-approval is the ONLY blocker and all governance gates passed.

job id: ServiceMark-AI-servicemark-governance-pr-227 · repo: ServiceMark-AI/servicemark-governance · pr number: 227 · branch: feat/sop-043-retire-blocklist · patch id: 531667a52a326bfd56a41ea031bb6abf073d8079 · verify id: verify-07-1777173390 · verifier agent id: agent-07 · overall result: PASS · blocking count: 0 · review score: 9 · review status: pending_human_approval · human approval required: true · approval flag: AGENT_06_REQUIRE_HUMAN_APPROVAL · notes: 9/9 gates PASS or N/A. Doc-only diff (1 file, +10/-15) retiring MARK_OWNED blocklist in SOP-043. Companion code PR servicemark-bots#236 should land in same merge window per author/Agent 06 risk note. Self-approval blocked at GitHub layer (PR author == only reviewer); human merge authorization required. · created by: agent-07 · dispatch depth: 1

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-governance · pr number: 227 · reason: self-approval-blocked · gate 06 verdict: PASS · gate 06 score: 9 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-governance-pr-227.json · required action: Verify 06+07+Board gates, then: gh pr merge 227 --repo ServiceMark-AI/servicemark-governance --admin --merge. --admin is authorized when self-approval is the ONLY blocker and all governance gates passed. Recommend holding until companion PR servicemark-bots#236 is approved so doc + code land together. · blocking findings: 0 · minor findings: 1 · nit findings: 2 · companion pr: ServiceMark-AI/servicemark-bots#236 · human merge gate: AGENT_06_REQUIRE_HUMAN_APPROVAL=true (always on)

job id: ServiceMark-AI-llm-gateway-pr-6 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-llm-gateway-pr-6.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-llm-gateway-pr-6.json · deploying to: staging · requested by: agent-07 · expires at: 2026-04-27T03:12:45Z · patch id: f53759e1fea0cb22722a1fe0c0481809d361ca3c · repo: ServiceMark-AI/llm-gateway · pr number: 6 · branch: fix/claude-max-quota-failover · base branch: main · review score: 9.3 · blocking count: 0 · supersedes: deploy-ServiceMark-AI-llm-gateway-pr-6-1777143202731.json · supersedes reason: Prior deploy escalation (2026-04-25T18:53Z) was never picked up by the Board due to infra issues. Re-emitting with fresh timestamp after re-verify confirmed all 9 gates PASS at unchanged head SHA f53759e1. Human merge approval still required per AGENT_06_REQUIRE_HUMAN_APPROVAL.

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-governance · pr number: 222 · reason: self-approval-blocked · gate 06 verdict: PASS · gate 06 score: 8.25 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-governance-pr-222.json · required action: Verify 06+07+Board gates, then: gh pr merge 222 --repo ServiceMark-AI/servicemark-governance --admin --merge. --admin is authorized when self-approval is the ONLY blocker and all governance gates passed.

job id: ServiceMark-AI-servicemark-bots-pr-243 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-243.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-bots-pr-243.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T03:03:19.410Z

job id: ServiceMark-AI-servicemark-bots-pr-243 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-243.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-bots-pr-243.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T03:03:19.410Z

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-governance · pr number: 215 · reason: self-approval-blocked · gate 06 verdict: PASS · gate 06 score: 8.85 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-governance-pr-215.json · merge gate file: ~/smai-data/gates/merge-pr-215-1777172341.json · is re review: true · previous findings resolved: 3 · required action: Per dispatch instructions: AGENT_06_REQUIRE_HUMAN_APPROVAL set — DO NOT merge. Human reviewer handles merge decision. Gate merge-merge-pr-215-1777172341 pending human approval, SLA 4h.

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-bots · pr number: 233 · reason: self-approval-blocked · gate 06 verdict: PASS · gate 06 score: 8.7 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-233.json · required action: Verify 06+07+Board gates, then: gh pr merge 233 --repo ServiceMark-AI/servicemark-bots --admin --merge. --admin is authorized when self-approval is the ONLY blocker and all governance gates passed.

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-bots · pr number: 243 · reason: self-approval-blocked · gate 06 verdict: PASS · gate 06 score: 7.7 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-243.json · blocking findings: 0 · minor findings: 2 · required action: Verify 06+07+Board gates pass, then: gh pr merge 243 --repo ServiceMark-AI/servicemark-bots --admin --merge. --admin authorized only when self-approval is the ONLY blocker and all governance gates passed. · head sha: 9c4f00b7fcf99d5ae83bd995500358830ee78083 · provider proof: 87ccffcf5e15dfc09f8d1769dc9d04182c558a3bd946db71d962db1a81732df0

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-bots · pr number: 243 · reason: self-approval-blocked · gate 06 verdict: PASS · gate 06 score: 7.7 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-243.json · blocking findings: 0 · minor findings: 2 · required action: Verify 06+07+Board gates pass, then: gh pr merge 243 --repo ServiceMark-AI/servicemark-bots --admin --merge. --admin authorized only when self-approval is the ONLY blocker and all governance gates passed. · head sha: 9c4f00b7fcf99d5ae83bd995500358830ee78083 · provider proof: 87ccffcf5e15dfc09f8d1769dc9d04182c558a3bd946db71d962db1a81732df0

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-governance · pr number: 225 · reason: self-approval-blocked · gate 06 verdict: PASS · gate 06 score: 8.6 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-governance-pr-225.json · required action: Verify 06+07+Board gates, then: gh pr merge 225 --repo ServiceMark-AI/servicemark-governance --admin --merge. --admin is authorized when self-approval is the ONLY blocker and all governance gates passed.

job id: ServiceMark-AI-servicemark-governance-pr-224 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-governance-pr-224.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-governance-pr-224.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T02:15:12.440Z

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-governance · pr number: 224 · reason: self-approval-blocked · gate 06 verdict: PASS · gate 06 score: 8 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-governance-pr-224.json · required action: Verify 06+07+Board gates, then: gh pr merge 224 --repo ServiceMark-AI/servicemark-governance --admin --merge. --admin is authorized when self-approval is the ONLY blocker and all governance gates passed.

job id: ServiceMark-AI-servicemark-bots-pr-239 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-239.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-bots-pr-239.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T01:58:57.276Z

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-bots · pr number: 239 · reason: self-approval-blocked · gate 06 verdict: PASS · gate 06 score: 9.25 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-239.json · required action: Verify 06 gate, then: gh pr merge 239 --repo ServiceMark-AI/servicemark-bots --admin --merge. --admin is authorized when self-approval is the ONLY blocker and all governance gates passed.

job id: ServiceMark-AI-servicemark-bots-pr-236 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-236.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-bots-pr-236.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T01:44:57.296Z

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-bots · pr number: 236 · reason: self-approval-blocked · gate 06 verdict: PASS · gate 06 score: 8.5 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-236.json · required action: Verify 06 gate, then: gh pr merge 236 --repo ServiceMark-AI/servicemark-bots --admin --merge. --admin is authorized when self-approval is the ONLY blocker and all governance gates passed.

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-bots · pr number: 226 · reason: self-approval-blocked · gate 06 verdict: PASS · gate 06 score: 8.3 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-226.json · required action: Verify 06+07+Board gates, then: gh pr merge 226 --repo ServiceMark-AI/servicemark-bots --admin --merge. --admin is authorized when self-approval is the ONLY blocker and all governance gates passed. · note: Re-review #2 — new commit e109abbf anchors camelCase regression guard. All prior MAJORs remain resolved.

severity: P1 · originating agent: 06 · repo: ServiceMark-AI/servicemark-bots · pr number: 226 · reason: self-approval-blocked · gate 06 verdict: PASS · gate 06 score: 8.1 · review file: ~/smai-data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-226.json · required action: Verify 06+07+Board gates, then: gh pr merge 226 --repo ServiceMark-AI/servicemark-bots --admin --merge. --admin is authorized when self-approval is the ONLY blocker and all governance gates passed.

job id: ServiceMark-AI-servicemark-bots-pr-224 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-224.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-bots-pr-224.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T01:08:41.627Z

job id: ServiceMark-AI-servicemark-bots-pr-224 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-224.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-bots-pr-224.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T01:08:41.627Z

job id: ServiceMark-AI-servicemark-bots-pr-228 · review verdict: PASS · verify verdict: PASS · review artifact: /data/agent-reports/reviews/review-ServiceMark-AI-servicemark-bots-pr-228.json · verify artifact: /data/agent-reports/verifications/verify-ServiceMark-AI-servicemark-bots-pr-228.json · deploying to: staging · requested by: gate-watcher · expires at: 2026-04-27T01:00:18.375Z